FREQUENTLY ASKED QUESTIONS
Q: Who is eligible to participate in the Nexus Card program?
A: Nexus Card is open to U.S. citizens, lawful permanent residents, Dutch, South Korean, UK,
German, Qatari citizens and Mexican nationals. Canadian citizens and residents who are members of
the NEXUS program are automatically entitled to Nexus Card program benefits.
Q: What is the primary benefit of enrolling in the Nexus Card program?
A: Program members can bypass regular Immigration and Customs lines after international flights into
the USA, Australia, the United Kingdom, Germany, Qatar and Ireland (other countries coming soon) at
most major international airports in the US, including SFO. Another top benefit of Nexus Card is
that it enrolls you nationwide in TSA Pre✓™, which has started at SFO and many other US airports,
with pre-flight security privileges.
Q: Which airports have Nexus Card kiosks for expedited international screening?
A: SFO and most major US international airports have Nexus Card kiosks; all locations are listed
at http://www.globalentry.gov/locations.html
Q: Does the Nexus Card program cost anything?
A: Yes. There is an application fee of $100 USD per applicant. Membership is approved for a period of
five years. We will take care of your application process all the way from creating your account to
booking your Nexus Card appointment. Our service charge is
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$.00.
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$.00 on top of the $100 application fee?
A: Our experts handle your application to ensure that it is processed quickly, and without errors. We
will also refund you the entire amount of
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$100.00 if you applied through us and have been rejected for
Nexus Card. If you choose not to go through us, and instead apply directly using the standard
government service, your $100 government fee would not be refundable.
Q: Can my travel companions (family members, business colleagues) accompany me in the fast
lines?
A: Every person must have their own Nexus Card approval to bypass the Immigration line after
international flights, but the TSA Pre✓™ (pre-flight inspection) allows those under 12 to accompany
parents who are enrolled.
Q: Does membership in the Nexus Card program automatically convey membership in TSA Pre✓™?
A: Yes. Individuals that apply and are cleared for enrollment in one of CBP’s eligible Trusted
Traveler programs are automatically qualified to participate in TSA Pre✓™ when flying a
participating airline at a participating airport.
Q: Are you affiliated to the Border authorities?
We are a private company that is in no way affiliated to the border authorities. Our sole purpose is
to scrutinise your application process and provide you assistance throughout.